Frequently Asked Questions
Everything you need to know about shopping with Everlasting.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
How do I initiate a return or exchange?
You can return any unused item in its original packaging within 30 days of delivery. Visit our returns portal with your order number to start the process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order status?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey.
Do you offer international shipping?
Yes, Everlasting ships to over 50 countries worldwide. International delivery times and shipping costs vary by destination.
How do I know if a product is in stock?
Our website features real-time inventory updates. If an item is available for purchase, it is currently in stock and ready to ship.